Cisco Anyconnect Cached Credentials Download
Problem:
A remote user had forgotten their password, so they phoned our Service Desk to get it reset. The user did not have a direct connection to the domain so their cached credentials were still holding the forgoten password preventing the user logging on.
The below is what I did to resolve the issue, it relied upon having a local account or someone elees pre cached credentials the user could log on with.
Cisco Anyconnect Delete Connection
Solution:
- As part of my laptop builds I create a local standard user which comes in usful in situtauions like this, I gave the user the details for this recovery user and got them to log on.
- I got them to VPN in using their Cisco Anyconnect Client
- I could now remotly connect to the laptops
- Under Contol Panel => System => Remote settings I enabled Remote Desktop and added the user to the list of user that con connect.
Cisco AnyConnect Secure Mobility Client Administrator Guide, Release 4.9. Click the bottom-left lock and provide the requested credentials to unlock and allow changes. Navigate to Configuration → Administrative Tools → GINA/Mac/Linux (Ctrl+Alt+Del). Click Updating Cached Credentials over VPN. Select Enable VPN settings. Select the VPN Provider from the drop-down list. Sep 02, 2008 The user cannot have cached credentials on the PC, that is, if the group policy disallows cached credentials. The user must run login scripts that execute from a network resource or that require access to a network resource. A user has network-mapped drives that require authentication with the Active Directory infrastructure.
- On my computer a ran MSTSC and connected to the computer.
- When prompted I entered the users new credentials.
- Windows clients only allow a single user to be logged on at a time, I received a couple of prompts informing me my local recovery user was going to be logged out.
- Once my RDP seesion had remotely logged in (updating the cached credentials with the new password) I logged out
- I then asked the user to logon with their new credentials and all was fine
- Finally I remotely connected to the computer and disabled remote dekstop.